Yours Clothing

About the Business:

Yours Clothing is a prominent online and high-street retailer specialising in fashionable clothing and accessories for plus-size women. Established in 2007, the company has since become a leading force in the fashion industry, catering specifically to sizes 14-40. With a mission to provide stylish and affordable clothing options for everybody, Yours Clothing has garnered a loyal customer base and earned recognition for its dedication to inclusivity and diversity in fashion.

The brand’s commitment to offering a wide range of trendy styles sets it apart in the market. From everyday essentials to statement pieces, Yours Clothing offers an extensive selection of apparel designed to empower women of all shapes and sizes. Whether customers are looking for casual wear, work attire, or special occasion outfits, they can find a diverse array of options to suit their individual tastes and preferences.

In addition to its comprehensive range of clothing, Yours Clothing also provides a variety of accessories, including footwear, lingerie, and jewellery, allowing customers to complete their looks with ease. The company’s focus on quality, affordability, and inclusivity ensures that every woman can express her personal style confidently and comfortably.

Yours Clothing’s dedication to customer satisfaction is evident in its user-friendly website and seamless online shopping experience. With convenient features such as size guides, product reviews, and flexible delivery options, the brand prioritises accessibility and convenience for its diverse customer base. Furthermore, the company’s active presence on social media platforms facilitates engagement with its audience and allows for real-time interaction and feedback.

Beyond its online presence, Yours Clothing operates numerous physical stores across the United Kingdom and internationally, providing customers with the opportunity to experience its products firsthand and receive personalised assistance from knowledgeable staff members. These brick-and-mortar locations serve as hubs of community engagement, fostering connections and relationships with customers beyond the digital realm.

As a trailblazer in the plus-size fashion industry, Yours Clothing continues to expand its reach and influence, championing body positivity and empowerment for women of all sizes. Through its innovative designs, inclusive approach, and unwavering commitment to customer satisfaction, the brand remains a trusted destination for stylish and affordable clothing for curvy women worldwide.

History:

Yours Clothing traces its roots back to 2007 when Andrew Killingsworth founded the company with the vision of filling a gap in the market for fashionable clothing tailored to plus-size women. Recognizing the limited options available to women above a certain size, Killingsworth sought to create a brand that celebrated diversity and embraced body positivity.

In its early years, Yours Clothing began as a small-scale operation, primarily selling through its website and a handful of physical stores in the United Kingdom. However, as the demand for stylish plus-size clothing grew, so too did the company’s ambitions. Through strategic expansion and a steadfast commitment to its founding principles, Yours Clothing quickly emerged as a leading force in the fashion industry, garnering acclaim for its inclusive approach and diverse range of offerings.

Over the years, the brand has undergone significant growth and evolution, expanding its product range, diversifying its marketing efforts, and establishing a strong presence both online and offline. Today, Yours Clothing boasts a robust e-commerce platform, with customers from around the world flocking to its website to discover the latest trends in plus-size fashion.

In addition to its online presence, Yours Clothing operates over 150 physical stores across the United Kingdom and internationally, cementing its status as a global leader in the plus-size fashion market. These brick-and-mortar locations serve as hubs of community engagement, providing customers with a welcoming environment where they can explore the brand’s offerings firsthand and receive personalised styling advice from knowledgeable staff members.

Throughout its journey, Yours Clothing has remained true to its core values of inclusivity, accessibility, and affordability, empowering women of all shapes and sizes to embrace their individuality and express their personal style with confidence. As the company continues to thrive and evolve, its commitment to celebrating diversity and championing body positivity remains unwavering, ensuring that every woman can look and feel fabulous in her own skin.

Specialities:

Tops:

Yours Clothing offers a diverse range of tops catering to various styles and sizes. From casual tees to elegant blouses, they have options suitable for different occasions and preferences.

• T-Shirts:
  From basic essentials to statement prints, T-shirts at Yours Clothing offer versatility and comfort.
• Cardigans:
  Perfect for layering, their cardigans come in various lengths and styles to suit every occasion.

Dresses:

With an emphasis on inclusivity, Yours Clothing provides a wide selection of dresses designed to flatter all body types. From flowing maxi dresses to figure-hugging bodycons, there’s something for every style and size.

• Casual Dresses: From relaxed silhouettes to trendy designs, casual dresses at Yours Clothing are versatile staples for any wardrobe.
• Jumpsuits: Effortlessly stylish and versatile, jumpsuits are a go-to option for both casual outings and special occasions.

Spring:

As the seasons change, Yours Clothing introduces fresh and trendy spring collections, featuring vibrant colors, floral prints, and lightweight fabrics perfect for the warmer weather.

• Skirts: Embrace the season with flowy skirts in floral prints and pastel hues.
• Sweats & Hoodies:  Stay cozy yet stylish with their collection of hoodies and sweats, perfect for those breezy spring days.

Knitwear:

Stay cozy and stylish with Yours Clothing’s knitwear collection. From chunky sweaters to lightweight cardigans, they offer knitwear options suitable for layering during transitional seasons or chilly evenings.

• Knitted Tops: Combine comfort and style with their range of knitted tops suitable for various occasions.
• Knitted Vests: Layer up in style with knitted vests, ideal for transitioning between seasons.

Crops & Shorts:

Embrace the sunshine with Yours Clothing’s collection of crops and shorts. From denim cutoffs to tailored shorts, they have options to keep you cool and comfortable in the summer months.

• Cropped Jeans: Effortlessly chic, cropped jeans are a wardrobe essential for warmer days.
• Cropped Cotton Trousers: Stay cool and comfortable with cropped cotton trousers available in a variety of colors and styles.

Jeans & Leggings:

Find the perfect fit with Yours Clothing’s range of jeans and leggings. With various cuts, washes, and sizes available, you can easily find a pair that suits your style and shape.

• High Waisted Jeans: Flattering and versatile, high-waisted jeans are a staple in any wardrobe.
• Ripped Jeans: Add an edgy touch to your look with their collection of ripped jeans in various washes.

Footwear:

Complete your outfit with footwear from Yours Clothing. Whether you’re looking for everyday flats, statement heels, or comfy boots, they offer a diverse range of shoes to complement any ensemble.

• Boots: Whether you prefer ankle boots or knee-high styles, Yours Clothing offers a diverse selection to complement any outfit.
• Heels: Elevate your look with their range of heels, from classic pumps to statement stilettos.

Nightwear & Loungewear:

Relax in style with Yours Clothing’s nightwear and loungewear collection. From cozy pajama sets to soft robes, they have everything you need for a comfortable night’s sleep or a lazy day at home.

• Pyjamas: Get cozy for a good night’s sleep with their comfortable and stylish pyjama sets.
• Snuggle Hoodies: Perfect for lounging at home, their snuggle hoodies are soft, warm, and stylish.

Lingerie:

Explore Yours Clothing’s lingerie subcategory for intimate apparel designed to provide support and confidence. From bras to panties, they offer lingerie options in a range of sizes and styles.

• Bras: Find the perfect fit and support with their range of bras designed for comfort and style.
• Sexy Lingerie: Spice up your lingerie collection with their selection of sexy and alluring pieces.

Accessories:

Elevate your look with accessories from Yours Clothing. From statement jewellery to practical handbags, they offer a variety of accessories to add the perfect finishing touch to any outfit.

• Belts: Add the finishing touch to your outfit with their collection of belts in various styles and designs.
• Hair Accessories: From headbands to hair clips, elevate your hairstyles with their range of hair accessories.

Mens:

Yours Clothing also caters to men with a range of fashionable and affordable clothing options. From casual basics to smart essentials, they offer menswear designed to fit and flatter.

• Coats & Jackets: Stay warm and stylish with their collection of coats and jackets for men.
• Hoodies & Sweatshirts: Whether for workouts or casual outings, their hoodies and sweatshirts offer comfort and style.

Evans:

As a part of the Yours Clothing brand family, Evans specializes in stylish and inclusive fashion for plus-size women. From wardrobe essentials to statement pieces, Evans offers a wide range of clothing options to suit various tastes and occasions.

• Shirts & Blouses: Discover chic and sophisticated tops perfect for any occasion from the Evans sub-category.
• Evening Tops: Elevate your evening look with their range of elegant and glamorous tops.

Brands:

Yours Clothing collaborates with various brands to offer an even wider selection of fashion choices. From well-known labels to up-and-coming designers, they curate a diverse range of brands to cater to their customers’ preferences.

• Bump it Up Maternity: Catering to expecting mothers, Bump it Up Maternity offers stylish and comfortable maternity wear.
• Evans: From everyday essentials to statement pieces, Evans offers a diverse range of clothing for curvy women.

Market Presence:

Yours Clothing, a prominent player in the fashion industry, has established a robust market presence, particularly in the realm of plus-size clothing. Founded in 2007, the company has steadily expanded its reach, both geographically and in terms of its product offerings. With a clear focus on catering to the needs of curvy individuals, Yours Clothing has carved out a niche for itself in a market segment that was previously underserved.
One of the key factors contributing to Yours Clothing’s market presence is its commitment to inclusivity. In a fashion landscape that often prioritises certain body types, Yours Clothing stands out for its dedication to providing stylish and trendy options for individuals of all sizes. By recognizing and addressing the diverse needs of its customers, the brand has fostered a strong sense of loyalty among its target demographic.
Moreover, Yours Clothing has embraced the digital age, leveraging e-commerce channels to expand its market reach beyond physical storefronts. The company’s website serves as a hub for its online operations, offering customers a convenient platform to browse, purchase, and interact with the brand. This online presence has allowed Yours Clothing to tap into markets beyond its traditional brick-and-mortar locations, enabling it to reach a wider audience and drive growth.
Additionally, Yours Clothing has strategically positioned itself in the market through collaborations and partnerships. By teaming up with influencers, celebrities, and other brands, the company has been able to enhance its visibility and appeal to new customer segments. These partnerships not only generate buzz and excitement around the brand but also reinforce its image as a fashion-forward and inclusive label.

Customer Experience:

At the heart of Yours Clothing’s operations is a steadfast commitment to delivering an exceptional customer experience. From the moment shoppers visit the company’s website to the post-purchase support they receive, every aspect of the customer journey is carefully crafted to delight and engage.
One of the standout features of the Yours Clothing website is its user-friendly interface. Designed with the customer in mind, the site offers intuitive navigation, making it easy for visitors to find what they’re looking for quickly. Whether browsing by category, size, or style, shoppers can effortlessly discover a wide range of options tailored to their preferences.
In addition to its intuitive design, the Yours Clothing website is optimised for mobile devices, ensuring a seamless shopping experience across desktops, smartphones, and tablets. This mobile responsiveness enables customers to shop on the go, further enhancing convenience and accessibility.
Furthermore, Yours Clothing places a strong emphasis on transparency and communication throughout the purchasing process. Detailed product descriptions, sizing guides, and customer reviews provide shoppers with the information they need to make informed decisions. Moreover, the company offers multiple channels for customer support, including live chat, email, and phone, ensuring that assistance is readily available whenever needed.
Once an order is placed, Yours Clothing goes above and beyond to ensure timely delivery and hassle-free returns. With flexible shipping options and a generous returns policy, the brand strives to make the entire shopping experience as convenient and risk-free as possible for its customers.

FAQs

What payment methods are accepted by Yours Clothing?

Yours Clothing accepts payments via major credit and debit cards including Visa, MasterCard, Maestro, and American Express. Additionally, you can also pay using PayPal.

Can I track my order from Yours Clothing?

Yes, once your order has been dispatched, you will receive a tracking link via email or SMS to track your parcel’s journey until it reaches you.

Does Yours Clothing offer international shipping?

Yes, Yours Clothing offers international shipping to various countries. You can check if your country is eligible for shipping during the checkout process.

What is the return policy at Yours Clothing?

Yours Clothing offers a hassle-free return policy. You can return unworn items within 30 days of receipt for a refund or exchange. Simply use the provided returns label and drop off your parcel at your nearest post office.

How long does delivery take from Yours Clothing?

Delivery times may vary depending on your location and the shipping method chosen. Standard delivery typically takes 3-5 working days, while express delivery options are also available for faster shipping.

Does Yours Clothing offer any special discounts?

Yes, Yours Clothing frequently offers special discounts and promotions. You can sign up for their newsletter to receive exclusive offers, or check their website for ongoing deals and sales events.

What sizes does Yours Clothing offer?

Yours Clothing offers a wide range of sizes, catering to plus-size women. Sizes typically range from UK 16 to 40, with some items available in sizes 14 and 42 as well.

Are gift cards available for purchase at Yours Clothing?

Yes, Yours Clothing offers gift cards which can be purchased online or in-store. These make for great gifts for friends and loved ones who enjoy shopping for plus-size fashion.

Can I cancel or amend my order after it has been placed?

Unfortunately, once an order has been placed, it cannot be amended or cancelled. However, you can return unworn items for a refund or exchange following the standard return process.

Does Yours Clothing have physical store locations?

Yes, Yours Clothing has physical store locations across the UK and internationally. You can use the store locator on their website to find the nearest store to you.

Do I need to create an account to place an order?

While creating an account is not mandatory, it is recommended for a smoother checkout process. With an account, you can track your orders, save multiple delivery addresses, and manage your preferences.

Does Yours Clothing offer a loyalty program?

Yes, Yours Clothing offers a loyalty program called “VIP Rewards” where customers can earn points on purchases and redeem them for discounts on future orders. Membership is free, and you can sign up on their website.

Are there any exclusions to the return policy?

Yes, certain items such as pierced jewellery, swimwear (if the hygiene seal is broken), and personalised items are excluded from the return policy for hygiene and safety reasons.

How can I contact Yours Clothing customer service?

You can contact Yours Clothing customer service via email, phone, or live chat. Visit the “Contact Us” section on their website for more information on how to get in touch.

How can I stay updated on new arrivals and promotions at Yours Clothing?

Stay in the loop with Yours Clothing’s latest offerings by subscribing to their newsletter. You’ll receive regular updates on new arrivals, exclusive promotions, and upcoming sales events directly to your inbox.

What is the process for redeeming a promotional code or voucher at Yours Clothing?

To redeem a promotional code or voucher at Yours Clothing, simply enter the code at the checkout stage before completing your purchase. The discount will be applied to eligible items in your cart automatically.

Does Yours Clothing offer a size guide to help customers find the perfect fit?

Yes, Yours Clothing provides a comprehensive size guide on their website to assist customers in finding their ideal fit. This guide includes measurements and sizing recommendations for various clothing categories to ensure a comfortable and flattering fit.

Can I return or exchange an item purchased online in-store at Yours Clothing?

Yes, you can return or exchange items purchased online at any Yours Clothing physical store. Simply bring the unworn items along with your proof of purchase, and the store staff will assist you with the return or exchange process.

Does Yours Clothing offer plus-size fashion for men as well?

Yours Clothing specialises in plus-size fashion for women and does not currently offer a dedicated range for men. However, they continuously expand their women’s collection to provide a diverse range of styles and sizes to cater to all customers.

What steps does Yours Clothing take to ensure customer data privacy and security?

Yours Clothing takes customer data privacy and security seriously. They employ industry-standard encryption methods to protect sensitive information during online transactions. Additionally, they adhere to strict data protection regulations to safeguard customer data against unauthorised access or misuse.